YOUR FULL-SERVICE IT TEAM — WITHOUT THE FULL-TIME OVERHEAD

On-site technicians, unlimited remote support, device management, identity admin, testing coordination. Everything your school needs, covered.

Umbrella Systems technician cabling a school network closet

NO HOURLY RATES. NO CAPS. NO SURPRISES.

One flat monthly rate covers every support request, every device, every user. Period.

FLAT RATE

WHAT'S INCLUDED

🏫

ON-SITE SUPPORT

A dedicated technician in your building, guaranteed. They're not just troubleshooters — they're decision-makers who know your staff, your systems, and your priorities.

💻

REMOTE HELPDESK

Unlimited remote support for every staff member and student. No ticket limits, no wait-for-the-next-visit delays. Most issues resolved same-day.

Same-Day Resolution
📱

DEVICE FLEET MANAGEMENT

Full lifecycle of every device — procurement, configuration, deployment, maintenance, retirement. Chromebooks, laptops, desktops, tablets. No extra fees.

🔑

IDENTITY & ACCESS MANAGEMENT

User accounts, permissions, security policies, SSO — managed across Google Admin, Apple MDM, Azure AD. We handle onboarding, offboarding, everything in between.

📝

TESTING SUPPORT

MCA, FastBridge, ACCESS — we coordinate before, during, and after testing windows. Devices configured, networks optimized, nothing technical gets in the way.

HOW WE MANAGE YOUR DEVICES

1

PROCURE

Vendor coordination, best pricing

2

CONFIGURE

Imaged, enrolled, tagged

3

DEPLOY

Distributed with documentation

4

SUPPORT

Troubleshooting, repairs, updates

5

RETIRE

Data wiping, de-enrollment, recycling

SEE WHAT FULLY MANAGED IT LOOKS LIKE

We'll walk you through exactly how our support works day-to-day — including response times, on-site scheduling, and how we handle the things that keep you up at night.

Schedule a Visit